Harmony Oaks Assisted Living
Harmony Oaks Assisted Living - Helped them to increase local visibility and generate a steady flow of qualified family inquiries, supporting more consistent bed occupancy.
Business: Assisted living and senior care facility in the United States with quality care and strong on-site team, but struggling with visibility and inconsistent family inquiries.
The Problem: Limited visibility among families actively searching for assisted living, inconsistent and unpredictable monthly inquiries, over-reliance on referrals and offline sources, unstructured marketing with no clear tracking, and staff time wasted on low-intent inquiries.
The Solution: Structured digital visibility and inquiry system specifically designed for assisted living communities - improved local visibility, attracted right families at the right time, simplified inquiry handling for internal team, all while maintaining ethical, compliant-aware, and respectful approach to residents and families.
The Results: Significantly improved local visibility across key digital channels, consistent flow of qualified family inquiries, higher inquiry quality reducing time on unqualified leads, easier and more structured staff follow-ups, clear tracking showing which marketing efforts drove results. The system directly supported filling available beds more consistently, transforming unpredictable inquiries into a reliable pipeline for occupancy growth.